Returns & Exchanges

We stand behind the quality of our luggage and offer a seamless return process for unused items within 30 days of purchase. If you are not completely satisfied with your selection, we will provide a full refund to your original payment method.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.

2

Print Prepaid Label

Download and print the prepaid UPS shipping label provided at the end of the return request process to ensure tracked and insured transit.

3

Pack Securely

Place the unused items in their original packaging with all hangtags attached, ensuring the box is taped securely to prevent damage during shipping.

4

Drop Off and Track

Take your package to any authorized UPS location and keep your drop-off receipt; your refund will be processed within 7-10 business days of receipt at our warehouse.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing